From the article:
What could possibly be behind this disturbing breakdown of relations between the general public and this fine body of men providing one of the most basic and valuable public services?
Here's a clue. 'It is not the job of our waste teams to collect wheeled bins from driveways.'
There you have the authentic voice of local government in Britain today, in this case one Dennis Pennill, who styles himself 'waste service manager' of Rochdale council in Lancashire.
He was attempting to justify the refusal of his dustmen to empty the wheelie bin of 64-year-old arthritis sufferer Mrs Patricia Pilkington, on the grounds that it was all of 12in from the pavement and therefore classified as 'not out for collection'.
When she rang the council to complain, she was told it was her own fault. The bin should have been put out on the pavement, not left a foot within the boundary of her property.
Only when this outrage came to the attention of the Daily Mail did Obergrupenfuhrer Pennill concede, with a hint of menace and complete absence of contrition, that: 'In this instance and as a gesture of goodwill, as long as the bin contains only appropriate waste and has its lid closed, we will return to collect it.'
That was big of him. Since when did emptying a dustbin, for which we pay a small fortune in council taxes, become a matter of 'goodwill'?
But the blame doesn't lie with the dustmen themselves, despite the legendary ingenuity of the average British workman for inventing excuses for not doing the job for which he is being paid.
You must read the entire article!